Care Light
4 hours / month
Small improvements, patch cadence and routine technical upkeep.
- Turnaround
- Next business day
- Typical scope
- Patches, copy fixes, micro-improvements
Care plans
Care plans — Monthly engineering capacity for improvements and preventive maintenance.
Choose a Care plan with your Shield to guarantee iteration and continuous preventive maintenance.
Care Plus
12 hours / month
Continuous iteration capacity for features, optimization and reliability work.
- Turnaround
- Same business day priority
- Typical scope
- Feature iteration, performance, reliability
Compare Care plans
Same delivery model. Different monthly capacity and turnaround.
Care Light
Plan 01- Engineering hours
- 4 hours / month
- Typical scope
- Patches, copy fixes, micro-improvements
- Turnaround
- Next business day
Care Plus
Plan 02Recommended- Engineering hours
- 12 hours / month
- Typical scope
- Feature iteration, performance, reliability
- Turnaround
- Same business day priority
Pair Shield with Care
Both Care plans guarantee proactive capacity, mini-feature delivery, and frictionless updates. Non-cumulative each month.
Most retainers run Shield Pro + Care Plus together: protection plus continuous engineering capacity. Bundled onboarding, single invoice.
Shield tiers
Shield covers uptime & incident response. Care covers preventive engineering capacity.
Explore Shield tiersCare: frequent questions
Do unused hours roll over?
No. Care hours are non-cumulative each month to guarantee proactive availability and predictable scheduling.
What fits inside Care hours?
Small improvements, optimizations, copy fixes, dependency upgrades and feature iteration. Larger scopes are quoted as separate Sprints.
Do I get visibility on consumed hours?
Yes. Hours and deliverables are tracked in your partner dashboard; you can audit every change asynchronously.
What about urgent incidents?
Urgent incidents are governed by Shield (uptime/RTO). Care focuses on planned engineering work.